Shop Policies

Adult Supervision is required for all items. While great care is taken when assembling all items, some may contain small parts or become a choking hazard if disassembled. We also recommend removing all accessories before the child is put to bed, or is left alone for any period of time. These items are not waterproof and should be handled with care.

Processing Time

The current processing time is 7 to 14 days. This does not include the time your item is in transit once shipped. If you need your order sooner, please email me at babyjameshandmade@gmail.com and I will do my best to accommodate.

Shipping

After the processing time of 7 to 14 days, your package will be shipped via USPS. At checkout, you have the option to upgrade shipping to Priority if you would like faster delivery. All packages over 15 ounces are automatically shipped via USPS Priority.

I am not responsible for packages after they have been turned over to USPS. Lost, stolen or damaged packages will not be refunded.

Combined Shipping

Currently, there are more items available for purchase at babyjameshandmade.etsy.com . If you would like to combine shipping for two open orders, simply leave me a note at checkout (either Etsy or here), or send me an email and I will refund shipping overages. This option is also available if you would like to add something to an open order- make another purchase, leave me a note at checkout that you'd like to combine, and I'll refund shipping overages.

International Shipping

International shipping can, and often does take several weeks to arrive. Please be patient, as this is not something that we can change. Customs import costs are the responsibility of the buyer.

Payment

We accept credit and debit cards as well as PayPal payments. If paying via PayPal e-check, please know that your order will not be shipped until your payment processing has been completed.

Returns/Exchanges

Your satisfaction is very important to me, so I do my very best to make each item as perfect as possible. Due to the handmade nature of the products, there will be slight variations on each one. All sales are final, and there will be no refunds or exchanges. If you believe something is wrong with an item, please contact me and I will do my best to rectify the issue.

I am not responsible for packages that are lost, stolen or damaged once USPS takes possession.